Delivery and Shipping
We provide free shipping for all orders in Saudi Arabia, UAE, Qatar, Bahrain, Oman, Kuwait, USA, Canada, Australia and Jordan
We also provide free shipping for orders over $100 to all other countries that are not listed above, and for orders less than that, the shipping value depends on the value of the order.
Processing Time: Orders are processed within about 2-3 business days.
Shipping time: After processing and leaving the warehouse, wherever you are, items usually take between 3-5 days to arrive. Take note that during the holidays, the delivery time may be longer due to third-party circumstances.
So, all orders will be delivered to your doorstep within 7-9 business days after you place them.
Customized designs (Onlinemarkt designs with size 44 EU / XX LARGE and above) are only made by order. Delivery time for those will be in 15-17 business days.
Please note that you may receive your order in more than one package as we ship from multiple warehouses (China, USA, Italy, Jordan and Poland) depending on the item you purchase
Take note that during the holidays, the delivery time may be longer due to third-party circumstances.
Customs and Taxes
We cover the customs and tax fees in Saudi Arabia and Jordan only. For Saudi Arabia customers, to help us in this process, Please send us the SMS message that you will get from DHL asking you to pay for duties via WhatsApp using the link to make sure that you get your order to your doorstep in Saudi Arabia without paying any taxes or customs fees.
We will pay all duties and taxes immediately to ensure that your shipment will be delivered without any delay. For Jordan customers, you will not do anything from your side; we will process the orders normally without asking you to do any action.